I'm a professional, how can my establishment be featured in the app? +-

Please contact us and let us know when you are available to be called back. After a few questions on your organisation, we'll let you know if you are already fit to appear on the app or if you need to be equipped.

I'm a visitor, why is my favorite place not in the app ?+-

To add a place in the app, although it might be free, we need to have the permission. Please feel free to suggest any place you think may be interrested to be in the app... and contact them to let them know why it is interesting to be featured in the app.

How is the occupancy information retrieved?+-

We install sensors in partner institutions (if they do not have any sensors yet), which let us measure in real time the occupancy rate (how many people are inside related to the maximum capacity) and/or the waiting time. To learn more about our sensors, feel free to contact us.

How do you provide the occupancy forecasts? +-

Real-time measured data are combined with other data sources (history, calendar, app consultations, ...) and processed by our algorithm every 5 minutes.

What does the waiting time for a museum stand for?+-

The waiting time is how long you will have to wait before entering the museum. If, when you start queuing, the app shows 20 minutes, you should then be able to enter 20 minutes later.

What does the occupancy rate for a library stand for?+-

It is the rate of taken seats. If the occupancy rate is 75% it means that on 100 seats there is only 25 left.

What does the occupancy rate for a university restaurant stand for?+-

It is the rate of taken seats. If the occupancy rate is 75% it means that on 100 seats there is only 25 left.

What does the occupancy rate for a museum stand for?+-

The occupancy rate represents the amount of people inside a museum related to its maximum capacity. If the occupancy rate is 25% it means that there are not many people in the museum and that you are likely to enjoy the place in optimal conditions. If the occupancy rate is 90% it means that the place is crowded and that your visit might be less enjoyable.

Why do I need to activate my location?+-

Your location is used to show you the closest places around you. However, if you don't have to activate it you will only be able to search for a specific establishment.

Any questions or suggestions ?

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